This Privacy Policy outlines how oilcruetco collects, uses, and protects the information you provide when visiting and purchasing from our website. We are committed to maintaining the confidentiality of your personal information in accordance with the Singapore Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR) for our European customers.

  1. Information We Collect
    We collect information that you provide directly to us when placing an order or communicating with our team. This includes your name, delivery address, email address, and contact number. This information is used solely to facilitate the processing of your orders and to communicate relevant updates regarding your purchase.
  2. Payment Processing
    We utilize Stripe as our payment processor to handle transactions securely. When you make a purchase, your payment information is transmitted directly to Stripe. We do not store your full credit card details on our servers. You may review the Stripe Privacy Policy via their official website to understand how they manage your financial data.
  3. Data Retention
    In compliance with the legal obligations of both Singapore and the European Union, we retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected.
    Order Records: Transaction-related data is retained to comply with tax and commercial record-keeping requirements, typically for a period of seven years, as mandated by applicable financial regulations.
    Communication Records: Correspondence regarding your orders is kept for the duration necessary to resolve inquiries and maintain professional records, after which it is securely deleted or anonymized.
  4. Data Protection
    We implement administrative and operational measures to protect your information against unauthorized access, disclosure, or misuse. Access to your personal data is restricted to authorized personnel who require it to perform their professional duties.
  5. Your Rights
    Depending on your location, you have rights regarding your personal information, including the right to access, correct, or request the deletion of your data, subject to our legal obligations to retain certain records. Should you wish to exercise these rights, please contact us at:
    Email: glass@oilcruetco.com
    Address: 604 Clementi West Street 1, #07 44 Block 604, Singapore 120604
  6. Updates to This Policy
    We may update this policy periodically to reflect changes in our operational practices or legal requirements. Any modifications will be posted directly on our website, and we encourage you to review this page to remain informed of how we manage your information.

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.